Ever complained about poor service?

Even if you've never actually sent a complaint, you've probably wanted to.

My wife and I recently went through a Dairy Queen Drive Thru and -- some time later -- left very unimpressed. I'm not usually one to send a complaint, but my wife was so offended she sent an email to corporate about our experience.

I share my experience -- and take a call from a listener -- in the video below.

Have you ever complained about poor service?

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